Can you deliver my pontoon/boat/pwc? YES! We can deliver anything in our fleet to the surrounding Minocqua area. Delivery charges may apply. (Top)
Can we pickup our rental and haul it ourselves? Yes, however not with our pontoons. Due to their size, pontoons are only available for delivery. (Top)
Do you charge for delivery? We do not charge for the first 5 miles on a round-trip delivery. After the first 5 miles, there is a $3.00/mile round-trip delivery charge. Please note that due to the size of our pontoons, they are only available for delivery. (Top)
Do you charge for pickup? No, pickup of our equipment is free, so long as it is returned to the same area where it was delivered. If additional travel is needed for pickup, a $3.00/mile fee may apply. (Top)
What do the prices you have listed on your website include? Price includes any items that are listed in addition to your rental (e.g. life preservers, anchors, etc) plus a full tank of gas. Price does not reflect the amount of gas required to bring the tank back to full or sales tax. (Top)
What do I need for a deposit and how much is it? We do not require a deposit for your rental reservation, however, we do take an imprint of your credit card upon delivery or pick up which, if needed, would function as a non-refundable deposit for damages, theft, etc. (Top)
Do I need to fill the tank before I return my rental? No. We will fill the tank upon return and charge you only for the gas you have used. There is no "gas-filling fee" as you may find with other rental agencies. We do charge $0.50 per gallon more than the pump price for filling the boat with gas, however having Minocqua Lakeside fill the tank is typically at least $0.50 per gallon cheaper then filling up on the water. (Top)
Do you have half-day (1/2) rentals? Unfortunately not at this time Rentals are only available for full-day or by the week. A full day rental consists of an 8 hour period and we have three time slots that you can choose from: 8am-4pm, 9am-5pm, or 10am-6pm. (Top)
Is there a minimum amount of time that I need to rent a boat/pontoon/pwc? We have a 1 day minimum rental policy on everything in our fleet. (Top)
It's the week before my trip and something has come up. Can I cancel my rental? Yes, you can cancel your rental reservation up to 24 hours before your rental would begin. (Top)
What if I just don't show up? If the customer does not give proper notice of cancellation for the rental and chooses not to show up, they will be charged for a full days rental. We do ask for a major credit card at the time of reservation for this exact purpose. (Top)
Do you give credit for an early return or a late start? No. Rentals are provided for full days or by the week only and credit is not given for early returns or late starts. (Top)
How old are the boats/pontoons/pwc in your fleet? Our whole fleet consists of units that are 2006 or newer. We do our best to roll our fleet over after every year to offer the most reliable equipment to our customers. (Top)
How old must you be to rent and operate your boats/pontoons/pwcs? The person renting the equipment must be at least eighteen years of age with a valid drivers license. If the person is less than 18 years of age, they must have a Wisconsin Boaters Safety License. (Top)
Are you open on holidays? What if my rental return lands on a holiday? We are open during all major holidays during the rental season and we treat them as if it where any other day during the season. There isn’t any such thing as a holiday in the rental business. (Top)
Do you take checks or cash? Yes, we accept checks, cash, Mastercard, Visa, American Express and Discover cards. (Top)
How long can you store my boat/pontoon/pwc? The storage season for winter starts Sept 1st and goes June 1st. If you choose to store your boat with us through the summer it is an extra charge of $300.00. If something comes up while your boat/pontoon/pwc is being stored, just give us a call and we will do our best to accommodate you anyway we can. (Top)
What type of payment do you accept for storage? We accept checks, cash, Mastercard, Visa, American Express and Discover cards. (Top)
When do I pay for my storage? We require full payment at the time of receiving your signed storage agreement. (Top)
Can you deliver my boat/pontoon/pwc from your storage facility? YES! We can deliver your boat/pontoon/pwc to the surrounding Minocqua area, however a delivery charge will apply. A charge of $30 dollars will be applied for each pick up and/or delivery if the pickup/delivery is within five (5) miles and a charge of $60 dollars will be applied for each pick up and/or delivery outside of five (5) miles. (Top)
How much notice do I need to give to pull my boat/pontoon/pwc out of storage? We request a minimum of 2 weeks notice to prepare your boat for pickup or delivery. (Top)
